SHIPPING
We ship to most countries worldwide. All international orders are shipped with trusted global carriers to ensure fast and secure delivery. Please note that packages shipped outside of your country may be subject to customs duties, taxes and/or import fees. These charges are not included in the product price and are the responsibility of the customer.
Orders are processed within 1–3 business days after confirmation.
Estimated delivery time is 5–12 business days, depending on your location.
Once your order has been dispatched, you will automatically receive a tracking number via email so you can follow your shipment at any time.
RETURNS
Velysca offers a 14-day return policy. You may return or exchange your product(s) within 14 days of delivery.
Once the returned item is received and inspected, we will issue a refund.
To begin a return or exchange, please contact us at:
Return address (example placeholder — replace with your real warehouse later):
Vecchia Moneta LTD
71-75, Shelton Street, London WC2H 9JQ, United Kingdom
Please include your order number, full name, and email address inside the return package.